SALE 50 % OFF + FREE Worldwide Shipping
SALE 50 % OFF + FREE Worldwide Shipping

FAQ

DO YOU 100% PRICE MATCH GUARANTEE?

Absolutely! Shop with confidence. We understand that you have options and price is just one of many factors to consider. At Bestohome we want to make your shopping experience as easy as possible and provide authentic products at the best possible price.

ARE ANY PRODUCTS COVERED UNDER A MANUFACTURER'S WARRANTY?

All product warranties are provided by the manufacturer. These warranties are generally limited to defects in materials and workmanship. The manufacturer’s warranty takes effect at the time of delivery. 

HOW DO I KNOW THE STATUS OF MY ORDER?

Our system will email you the tracking information automatically once your order has been dispatched. You can check the status of your order online on our website in the section TRACK YOUR ORDER.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

DO YOU DELIVER TO MULTIPLE ADDRESS?

We only deliver to the address specified in the order.

IS YOUR WEBSITE SECURE?

Very. Our site is using best-in-class Secure Sockets Layer (SSL) encryption technology to protect against the loss, misuse, and modification of customer information. All customer information including credit card information and sign-in passwords are encrypted and protected behind a multi-layer firewall-based security system.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

We accept all major credit and debit cards.

DO YOU HAVE COUPONS OR SPECIAL OFFERS?

We often run special sales events so please sign up for our newsletter to be the first to know!

WHY WON'T MY PROMO CODE WORK?

We want you to be able to take advantage of valid Promo Codes. Reasons a Promo Code may not work include that it has expired, it has already been used, or it can't be combined with any existing offer.

WHY I DIDN`T RECEIVE A LETTER FROM YOU?

There's a good chance that our email has ended up in your SPAM folder. If not then please email us and we will amend this for you right away.

STILL HAVE A QUESTION?

Contact us using the form in the section CONTACT US and one of our customer service representatives will be in touch as soon as possible.